Legal Policy – Electric Scooters London

Last updated: 2 October 2025

Important UK Legal Notice

Nothing in this policy excludes or limits your statutory rights under UK consumer law. Your rights under the Consumer Rights Act 2015, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, and other applicable UK legislation remain entirely in place.

Disclaimer

Electric scooters, e-bikes, and related products involve inherent risks. By purchasing and using our products, you acknowledge and accept that:

• Riding electric scooters and e-bikes involves the risk of serious injury, including disability and death.
• Risks may arise from your actions or inactions, the actions of others, product condition, or environmental conditions.
• You are responsible for ensuring you have suitable insurance cover where applicable.
• You must use appropriate protective equipment (e.g., helmet, pads) and operate responsibly at all times.

Product descriptions and specifications are primarily provided by manufacturers and are published in good faith. While we strive for accuracy, please note that information is subject to change without notice. This policy does not limit any remedies you may have where a product is misdescribed or faulty under UK law.

UK Use of E-Scooters

Use of private e-scooters on public roads, pavements, and cycle paths in the UK is currently restricted by law. Unless and until legislation changes, privately owned e-scooters may only be used on private land with the landowner's permission. Customers are responsible for complying with local laws and regulations.

Release of Liability

To the maximum extent permitted by law, you agree to release Electric Scooters London (ECOMOVE UK Ltd.), its officers, employees, and agents from liability for losses, damages, or injuries arising directly or indirectly from the use of products purchased, except where caused by our negligence or breach of statutory duty.

Limitation of Liability

• Our liability to you for any claim relating to goods purchased is limited to the price paid for those goods.
• We are not liable for indirect or consequential losses (including loss of profit), except where required by law.
• Nothing in this policy limits or excludes liability for death or personal injury caused by our negligence, fraud, or any liability that cannot be excluded under UK law.

Warranty & Statutory Rights

• Products are sold "as described" based on manufacturer specifications. Manufacturer warranties (where provided) apply in addition to your statutory rights.
• Your statutory rights under the Consumer Rights Act 2015 include the right to a repair, replacement, or refund if goods are faulty or not as described.
• This policy does not affect your statutory rights.

Indemnification

You agree to indemnify and hold harmless Electric Scooters London, its officers, directors, employees, and agents against claims, damages, liabilities, and expenses (including reasonable legal fees) arising from your misuse of our products or breach of this policy, except where such claims arise from our negligence or breach of statutory duty.

Copyright & Intellectual Property

All website content, images, logos, product copy, and documentation are the property of Electric Scooters London or our content providers and are protected by copyright and other intellectual property laws. Any unauthorised copying, distribution, or reproduction is prohibited.

Copyright Complaints

If you believe your copyrighted work has been used on our website without authorisation, please send a notice containing:

1. An electronic or physical signature of the person authorised to act for the copyright owner.
2. A description of the copyrighted work and (if applicable) where it is located (URL) or a copy of the work.
3. Identification of the URL or specific location of the material on our website that you claim is infringing.
4. Your name, address, telephone number, and email address.
5. A statement that you have a good-faith belief that the disputed use is not authorised by the copyright owner, its agent, or the law.
6. A statement, made under penalty of perjury, that the information in your notice is accurate and that you are authorised to act on behalf of the copyright owner.

Governing Law

This Legal Policy is governed by and interpreted in accordance with the laws of England and Wales. The courts of England and Wales shall have non-exclusive jurisdiction.

Contact Details

Note: For information about cancellations, returns, and refunds (including how to exercise your 14-day right to cancel distance purchases), please see our Returns & Refunds Policy and Terms & Conditions.