Most sale items are brand new unless clearly stated otherwise on the product page. Some offers may include clearance stock, discontinued models, limited-time discounts or last remaining units.

Please always check the individual product description before ordering, especially for open-box, ex-display or clearance items.

Yes, sale items normally include warranty cover unless the product page clearly states otherwise. Warranty terms can vary depending on the brand, product type and whether the item is brand new, open-box or clearance stock.

Consumable parts such as tyres, brake pads, chains, grips and similar wear-and-tear items are usually not covered in the same way as main electrical or structural components.

Unused sale items can usually be returned in line with our returns policy, provided they are in original condition, unused and in their original packaging. Used bikes, scooters or accessories may not be suitable for return unless faulty.

Please check the product carefully before use and contact us as soon as possible if there is any issue with your order.

Road legality depends on the individual model, not the sale price. Some electric bikes comply with UK EAPC rules, while high-powered or off-road models may be suitable only for private land use with the landowner's permission.

Electric scooters are not currently legal for use on UK public roads, pavements or cycle lanes unless used as part of an approved rental trial. Always check the individual product page before purchase if road legality is important for your use.